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Terms & Conditions


The following Terms & Conditions apply to the use of and purchase from 


The submission of an order acknowledges your understanding and agreement to these Terms & Conditions. reserves the right to add, modify or remove any information on our site at anytime without notification. 


All purchases and orders from our website are subject to approval. 

ORDERS recommends placing your order as far in advance of the event as possible to allow ample time for production, shipment and any necessary alterations. 


Please take into account we need: 

  • up to 12 weeks to create the custom size dresses

  • up to 4 weeks (without shipping) to create the Beach/Modern dresses. 

  • up to 3 weeks (without shipping) for non custom sized dresses and Accessories 

Providing your Measurements 

Our designs are exclusively made to order and Custom Sized when indicated.

We strongly advise you to have your mesurements taken professionally to limit alterations ! 

We kindly ask you to provide us with your measurements within one week after purchase.

The customer is responsible for the measurements provided. cannot assume any responsibility for wrong measurements provided. 

In addition, our Customer Service representatives are able to suggest a size for non custom size dresses, after receiving client's measurements. We are unable to accommodate any changes to the size once the order has been placed.



We do not accomodate alterations in house.


Available Colours

Colours displayed on's website may vary from the actual fabric color due to light or shadow effects.

Some garments are available in multiple color combinations. The customer is responsible for the color ordered.


Promotions periodically features promotions exclusive to online purchases.

Online promotions adhere to these Terms & Conditions and to the specific offer's disclaimer. Promotions are available on a limited time basis. Promotions cannot be applied to previous or existing orders or used in conjunction with any other offer. reserves the right to modify or discontinue any promotion at any time without advance notice.

Customer Service

Customer Service is available Monday - Friday 10:00am - 6:00pm UK Time.


PAYMENT provides a secure online payment. All Information submitted is handled with the strictest security.

Upon submitting your order, an automated email will be sent to acknowledge the purchase. Payments are processed within 24 hours.


Payment Procedure

Payment is due in full at the point of purchase. accepts major credit cards including Visa, MasterCard and Amex.

Currency is calculated in British Pounds (GBP) only. We do not convert payments into other currencies.


Cancellations and Refunds

All sales are final and cannot be cancelled at the point of purchase.


We are unable to cancel or make changes or modifications to an order once it has been placed.

Please be sure of the style, size, colour and/ or any other specifications before submitting your order.


However, will issue a refund for orders we cannot fulfill. This may occur if a product is not available for the given event date and stock is not available.


Due to the special nature of our merchandise, and all dresses and accessories being Custom Made, we cannot accommodate exchanges, alterations, returns or refunds under any circumstances, UNLESS your dress/accessory is lost or stolen by the courier. 


Refunds may take up to 45 business days for processing.

We will contact you to organise this replacement.

Email Addresses

We require an email address on your order. All correspondences, confirmations and notifications are provided by email.


We strongly suggest using a current email address, which you have access to and check frequently. Important information about your order will be emailed and may require an immediate response.



Delivery time may vary depending on your country but we always ship our items with fast and tracked delivery.


Rush Delivery

Rush delivery can be proposed under specific circumstances. Please contact us before ordering.


Availability and fees for rush delivery vary between products.



Your purchase will be sent with FEDEX, and the fees will be displayed at checkout.

We need you to provide a complete shipping address and include a mobile number, email address, business name, apartment number, or suite number if applicable.

We suggest using a business address if a person is not available at your residence to sign for and accept the package.


Changes to the shipping address must be made prior to our receipt of your order.



Custom and Duty Fees

Custom and duty fees may be imposed by the recipient’s country. is not responsible to notify or charge customers for any additional custom and duty fees. The recipient is responsible for any applicable custom and duty fees upon receipt of the order from


To check if your country imposes custom and duty fees, please contact your local government institution.


Receipt of Order  will automatically charge a customer’s account £100.00 if an order is refused upon delivery to the shipping address.




You are granted a non-exclusive, non-transferable, revocable, limited license to access and use this Website on any single computer for personal, non-commercial use. may terminate this license without notice at any time and for any reason.



You agree that you will not: (a) use this Website for any commercial or political purpose (including, without limitation, for purposes of advertising, soliciting funds, collecting product prices, or selling products); (b) monitor, gather, or copy content on this Website by using any robot, “bot”, spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (c) frame or utilize framing techniques to enclose any Trademark or other proprietary information (including, without limitation, any images, text, or page layout); (d) use any meta tags or any other “hidden text” utilizing any Trademarks; (e) engage in any activities through or in connection with this Website that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, or abusive, or that violate any right of any third party; or (f) engage in any activity that interferes with a user’s access to this Website or the proper operation of this Website. You also agree that, in using this Website, you will not impersonate any person or entity.


Intellectual Property Rights

Nothing herein shall be construed to confer any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You acknowledge that this Website is protected by copyrights, trademarks, service marks, patents and other proprietary rights and laws.


No Unlawful or Prohibited Use

As a condition of your use of this Website, you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or interfere with any other party's use and enjoyment of the Website. You may not attempt to gain unauthorized access to the Website, other accounts, computer systems or networks connected to any server, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website.


Linked Third Party Sites

Links to other websites operated by third parties, including's suppliers and vendors, do not constitute sponsorship, endorsement, or approval by of the content, policies, or practices of such linked sites. Linked websites are not operated, controlled, or maintained by, and is not responsible for the availability, content, security, policies, or practices of linked websites, including without limitation privacy policies and practices. Links to other websites are provided for your convenience only, and you access them at your own risk.


Force Majeure or its suppliers performance under these Terms and Conditions of use are subject to interruption and delay due to causes beyond their reasonable control, such as acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labor dispute, inability to obtain necessary supplies and the like.


Operation of Website shall also have the right without notice and at any time, for any reason, to discontinue operation of the Website or any portion thereof, or any products or services offered through the Website, or to terminate your right to access or use the Website or any portion thereof or your account, including for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or or its suppliers.


Revisions to this Website and this User Agreement may, in its sole discretion, make changes to any aspect of this Website, including, without limitation, any content, any activities available on this Website, and any products or services offered through this Website. may also, in its sole discretion, revise this User Agreement by updating or revising this document, with the revised terms taking effect as of the date of its posting. Continued use of this Website following the effective date of any such changes constitutes your acceptance of those changes.


Operation of Website; Availability of Products and Services controls and operates this Website from its headquarters in United Kingdom, and makes no representation that this Website is appropriate or available for use beyond the United Kingdom. If you use this Website from other locations, you are responsible for compliance with applicable local laws.


Copyright Notice

All of the content you see and hear on this Website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by, one of its affiliates or by third parties who have licensed their materials to


You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from

No right, title or interest in any downloaded materials is transferred to you as a result of any downloading. reserves complete title and full intellectual property rights in any content you download from this website.


Delivery Information offers Free Worldwide Delivery with insurance.


The table below lists the options, fees and delivery times, and important information regarding deliveries to other countries.


The total price does not include customs duties, taxes and other charges that may apply on international deliveries.


Please take into account we need: 

  • up to 12 weeks to create the custom size dresses

  • up to 4 weeks (without shipping) to create the Beach/Modern Wedding dresses. 

  • up to 3 weeks (without shipping) for non custom sized dresses and Accessories



Delivery is made with FEDEX, and it usually takes 2 to 4 days for Europe, and 3 to 6 days for the rest of the world.


Countries we ship to :

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State of, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic of the, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic of, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, State of, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic of, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands.

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